Emergency
24/7 dispatch line
Water running where it should not be, sewage coming up, no water at all, a failed heater. Dispatch starts on the call rather than after a callback.
Contact us
One number, answered by a person, at any hour
Emergencies are dispatched on the call. Everything else can go by email. Either way you get a straight answer about timing rather than an optimistic one.
Ways to reach us
Non-urgent
Email for everything else
Quotes on planned work, maintenance intervals, documentation requests, invoicing questions. Answered within one business day.
Coverage
Where we dispatch
Nine Westminster districts and seven neighbouring west Orange County cities. Give the cross streets and you get a straight yes or no.
Hours
Open 24 hours, seven days
The line is answered by a person at any hour, including weekends and holidays. Emergencies are dispatched immediately, day or night.
Routine work, meaning a slow drain, a dripping valve or a heater that is simply getting old, usually lands in a same-day or next-day window. Because the 405, 22 and 39 all cross this coverage area, arrival estimates are given as honest ranges rather than optimistic ones.
- Emergency dispatch: 24 hours, every day
- Scheduled and quoted work: 7am to 7pm, Monday to Saturday
- Restaurant and commercial jetting: after close or before opening, by arrangement
- Email replies: within one business day
Before you call
Four things that speed up the diagnosis
None of these are required. Each one measurably shortens the conversation, and on an emergency call that time is the difference between a wet floor and a wet ceiling below.
- The symptom in a sentence. What you can see, hear or smell, and roughly when it started. That alone narrows most problems to one or two likely causes.
- The address and rough build year. District and vintage predict material. A 1958 Sigler Park house and a 1972 Fountain Valley house fail in different ways.
- Whether you have found the shut-off. Usually the meter box in the parkway, or a valve on the wall where the supply enters. If you have not, say so and you will be walked to it.
- Any previous camera footage or service records. Knowing what a line looked like six months ago changes what the current footage means.
If water is running right now
Shut the main first, then call. For a water heater, close its cold supply valve and switch off its gas or breaker. If sewage is coming up through a floor drain, stop using water entirely, meaning no toilets, no washer, no dishwasher, and keep children and pets out of the room. Do not stand in standing water to reach an electrical panel. Call while you do any of it and you will be walked through the sequence on the phone.
Service address, not a showroom
We dispatch to your property rather than working from a walk-in counter, so there is no trade counter to visit. Correspondence address is Westminster, CA.
One number, answered around the clock
If water is moving, call first and read second.
Shut-off guidance starts immediately, while dispatch is already in motion.
Call (657) 337-7905
Emergency and same-day work across Westminster and west Orange County.